Technology Services
GTS Annual User Satisfaction Survey Available
The 2024 GTS Annual User Satisfaction Survey (GAUSS) is now available online. A big “thank you” to all 127 respondents. Your feedback continues to provide motivation and insight for continual improvement! View the Results Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu Web: https://gustavus.edu/gts Blog: https://gts.blog.gustavus.edu Remote Support: https://sos.gac.edu System Status: https://gustavus.freshstatus.io
Technology Purchasing Update
Starting June 1, 2024, a new College-wide policy governing technology purchases will take effect. This policy covers all technology hardware, software, and subscription services purchased with institutional funds, including, but not limited to, operating budgets, annual gift funds, and endowment funds. The purpose of this policy is to establish a centralized technology procurement process within […]
Important Adobe Updates
Updated Adobe Creative Cloud offerings starting June 1, 2024 Due to continued price increases and licensing restrictions, GTS will no longer be able to offer Adobe Creative Cloud to Gustavus employees via our employee Virtual Lab environment starting on June 1, 2024. Employees who have been accessing the Creative Cloud tools via the virtual lab […]
Transition to Appointment Schedules in Google Calendar by July 2024
Google has for some time offered 2 different options for appointment management in Google Calendar; the appointment slots feature and the appointment schedules tool. In July of 2024, appointment slots will be fully replaced by the more feature-rich appointment schedules tool. Starting July 18, 2024, you can no longer use or book appointment slots. To […]
Email changes coming February 1
Upcoming changes to Google and Yahoo email services that are intended to limit SPAM and malicious phishing attempts, will also necessitate improved security and better email list practices. Of particular note, email senders must adhere to the following: Authenticate emails using security protocols like DKIM, SPF, and DMARC. Implement one-click list-unsubscribe for bulk messages, and […]
macOS Sonoma Update
Apple recently announced the release of macOS Sonoma. At this time, however, we will be restricting the update until our department has had sufficient time to test, troubleshoot, and ensure compatibility with our standard configurations. Thank you for your patience and understanding! Please email the Helpline if you have any questions or concerns regarding the […]
Important Apple Security Updates
TLDR: Your Apple devices need critical updates to remediate serious vulnerabilities. Apple recently released updates to address a set of serious vulnerabilities affecting most Apple devices. Security researchers released a report detailing how these vulnerabilities may be exploited. Successful exploitation could allow an attacker to gain access to sensitive information, install applications, or spy on […]
First Annual GTS User Satisfaction Survey
There were more than 180 responses to the inaugural GTS Annual User Satisfaction Survey (GAUSS)! Thank you for all the helpful feedback. The full results (minus specific comments) have been posted online. We will be reopening this survey each year during May and June. Our hope is to use the data and comments to inform […]
Apple Security Updates
Apple recently released updates to address a set of serious vulnerabilities affecting most Apple devices. Security researchers released a report detailing how these vulnerabilities may be exploited. Successful exploitation could allow an attacker to gain access to sensitive information, install applications, or spy on users. This could happen merely by the user visiting a maliciously-crafted […]
Cybersecurity Awareness Training Winners
Those of you that completed your spring Cybersecurity Awareness Training by March 13, 2023 were eligible for our prize giveaway. We wanted to use this event as an opportunity to highlight the importance of good cybersecurity habits, and to celebrate the first year of our revamped training program. We are excited to announce that fully […]