Technology Services

Technology Services Monthly

Helpline Hours for Summer and Fall 2019 Technology Services will be open from 8 a.m. to 4:45 p.m, Monday through Friday during the Summer break. Helpline hours are changing for Fall 2019. We will be available to assist you 8 a.m. to 6 p.m. Monday through Thursday, 8 a.m. to 4:45 p.m. on Friday, and […]

Technology Services Monthly

Windows 7 End of Support With Microsoft’s end of support deadline looming, Technology Services will officially be withdrawing support for this operating system between now and Jan 14, 2020. You are required to make the transition to Windows 10 before that time. Technology Services will be actively upgrading existing Windows 7 machines to Windows 10 […]

Technology Helpline Spring Break Hours

The Technology Helpline is open the following hours during Spring Break (2019): Friday, March 29th: 8:00am-4:45pm Saturday, March 30th: CLOSED Sunday, March 31st: CLOSED Monday, April 1st – Friday, April 5th: 8:00am-4:45pm Saturday, April 6th: CLOSED Sunday, April 7th: CLOSED Monday, April 8th: 8:00am-11:00pm

Technology Services Monthly

Apple Calendar Issues We’ve identified an issue with the Calendar app on Apple devices that prevents it from syncing with a Gustavus Google calendar. If your Calendar app was already connected with your Gustavus Google calendar, you should not notice the issue. New attempts to sync (on a new phone, for example) will not be […]

IMAP Support to End

On the morning of March 4, IMAP will be deactivated for all College email accounts. This change will render all third-party email applications inoperable, including Thunderbird, Outlook, Mac Mail, and iOS Mail. Any attempt to use an unsupported third-party email application on or after this date will result in password error messages. Signing in again […]

Technology Services Monthly

Helpline Hours for Spring Monday through Thursday: 8 a.m. to 11 p.m. Friday: 8 a.m. to 4:45 p.m. Sunday: 3 to 11 p.m. or x6111 Spear Phishing Attempts Spear Phishing is the fraudulent practice of sending emails that appear to be from a known or trusted sender. The goal of spear phishing is often […]

Spear Phishing

What is Spear Phishing? Spear Phishing is the fraudulent practice of sending emails that appear to be from a known or trusted sender. The goal of spear phishing is often to elicit confidential information, or to have the recipient perform some action (e.g., clicking on a link or downloading an attachment). What Should I Look […]

Collection #1 Data Breach

Recent news stories have highlighted a data breach called “Collection #1.”  “Collection #1” has exposed 773 million unique email accounts and 21 million unique passwords.  Initial reports indicate this data is several years old. If you are interested in a detailed analysis of the accounts, please visit Troy Hunt’s article for more information: Now […]

Technology Services Monthly

Starting in January 2019, Technology Services will be publishing a monthly newsletter that features news and information that is relevant to the campus community. The intent is to offer an additional resource that is both convenient and always available. If you have suggestions for content that you’d like us to feature, please feel free to […]

Endpoint Protection Deployment

Gustavus Technology Services is excited to announce that as part of the College’s information security initiatives, we have partnered with a new vendor to provide our next generation antivirus solution (NGAV).  Over the past few months, we have evaluated and tested several solutions in order to determine the best fit for Gustavus. We evaluated each […]