Technology Services

Technology Services Monthly

Helpline Hours for Spring Monday through Thursday: 8 a.m. to 11 p.m. Friday: 8 a.m. to 4:45 p.m. Sunday: 3 to 11 p.m. helpline@gustavus.edu or x6111 Spear Phishing Attempts Spear Phishing is the fraudulent practice of sending emails that appear to be from a known or trusted sender. The goal of spear phishing is often […]

Spear Phishing

What is Spear Phishing? Spear Phishing is the fraudulent practice of sending emails that appear to be from a known or trusted sender. The goal of spear phishing is often to elicit confidential information, or to have the recipient perform some action (e.g., clicking on a link or downloading an attachment). What Should I Look […]

Collection #1 Data Breach

Recent news stories have highlighted a data breach called “Collection #1.”  “Collection #1” has exposed 773 million unique email accounts and 21 million unique passwords.  Initial reports indicate this data is several years old. If you are interested in a detailed analysis of the accounts, please visit Troy Hunt’s article for more information: https://www.troyhunt.com/the-773-million-record-collection-1-data-reach/ Now […]

Technology Services Monthly

Starting in January 2019, Technology Services will be publishing a monthly newsletter that features news and information that is relevant to the campus community. The intent is to offer an additional resource that is both convenient and always available. If you have suggestions for content that you’d like us to feature, please feel free to […]

Endpoint Protection Deployment

Gustavus Technology Services is excited to announce that as part of the College’s information security initiatives, we have partnered with a new vendor to provide our next generation antivirus solution (NGAV).  Over the past few months, we have evaluated and tested several solutions in order to determine the best fit for Gustavus. We evaluated each […]

WiFi Upgrades in the Library

We know that one of the busiest times of the year for the library is coming up soon and in preparation for that we have completed an upgrade of the library’s WiFi network. Not only did we swap out the older access points for the latest model but we also added seven additional access points […]

Technology Helpline Hours during Thanksgiving Week

The Technology Helpline will be open the following hours during Thanksgiving Week: Tuesday, November 20th: 8am – 11pm (Regular Hours) Wednesday, November 21st: 8am – 4:45pm Thursday, November 22nd: CLOSED Friday, November 23rd: CLOSED Saturday, November 24th: CLOSED Sunday, November 25th: CLOSED Monday, November 26th: 8am – 11pm (Regular Hours)

Duo two-factor and GusMail enrollment

Please see the following links below to learn more about Duo Two Factor Authentication (TFA) enrollment and GusMail migration. To self-enroll, or learn more about DUO two-factor authentication, please visit the following link: https://gustavus.edu/gts/Duo_Two_Factor_Authentication After completing your DUO enrollment, please migrate to GusMail (Gustavus branded GMail).  https://gustavus.edu/gts/Migrating_to_GusMail_(Powered_by_Google) To learn more about GusMail, please visit our […]

Windows 10 update for Gustavus owned computers

Gustavus Technology Services has applied an update that may require action on your part. If you see the following message after logging into your Gustavus-owned Windows computer, please complete the following steps. Click on the message when it prompts Under Accounts, click Fix now Walk through and accept the DUO two-factor authentication prompt If you […]

Macintosh Software (Mojave)

Gustavus Technology Services is currently not recommending Gustavus employees installing macOS Mojave through the Mac App Store (blue icon) on Gustavus provided Mac laptops/desktops.  All updates via the Managed Software Center (black icon) application are recommended. Gustavus Technology Services would like to remind all Gustavus employee Mac users that the only supported methods of upgrading your […]


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