Technology Services

Page 2

Internet Resources Near You

Many Internet and cellular service providers have stepped up during the crisis to offer options for those in need. We encourage you to check with your local services to see what may work for you. Your smartphone may serve adequately as a wireless hotspot, or possibly you’d qualify for free Internet from a nearby cable […]

Narrated PowerPoints — HELP … I am confused!

There have been questions about Faculty narrating PowerPoint presentations and students not being able to view or hear the audio. Maybe they are on Google Drive; Maybe they are Google Slides; Maybe you don’t know what they are! Have no fear – let’s look at some of these FAQs to help solve these issues 🙂  […]

How to “Hangout” with Google

Google’s naming convention can be a little confusing. Let’s try to tackle Google Meet vs Google Hangouts vs Google Chat. Google Hangouts Meet, also known as Google Meet (https://meet.google.com) is a teleconferencing tool. It enables screen sharing, audio/video of people who join, as well as it gives people the opportunity to listen via a regular […]

Your Internet Connection Speed

With everyone sheltering at home, we thought it would be useful to share a few tips to get the most out of your internet connection at home. Know your internet connection speed and plan.  If you’ve just always had the 10Mbps connection from Comcast, give them a call, you may be able to get a […]

Temporary Access to Adobe Creative Cloud Products on Your Personal Device

As a result of campus closure, student and employee access to Adobe Creative Cloud in labs and classrooms is not available. While we are still offering access through our virtual environments, Gustavus has worked with Adobe to provide temporary access for students and employees directly on their devices.  Installing the applications directly on your device […]

Stay safe online while working remotely

During these uncertain and stressful times it is important to remember to keep information security in the forefront of your mind.  Accessing campus resources remotely is more complex and creates more challenges thereby creating opportunities for scammers. There is an increase in phishing attempts and scammers are increasingly taking advantage of the fears surrounding Coronavirus/COVID-19.  […]

Week in Review

A lot of great work was accomplished last week. We went from a near standstill, fraught with anticipation, to having a fairly robust transition website that covers the basics of teaching, learning, and working remotely. Webinars, laptop loans, infrastructure upgrades, and oodles of meetings all happened with nearly half of the GTS team working from […]

Technology Services Monthly

Here to Help The Technology Helpline is available to assist you. Contact us by phone, email, or online chat (found on our website). We can provide support through any of these means, and additional remote assistance can be given through a software application called BeyondTrust Remote Support powered by Bomgar. Phone: 507-933-6111 Email: helpline@gustavus.edu Website/Chat: […]

Technology Services Monthly

WebAdvisor End of Life Ellucian has previously announced that support for WebAdvisor will soon be ending. Technology Services has set a deadline of December 2020 to transition most mission-critical services to Ellucian’s replacement product called Self-Service (also known as MyGustavus). Many services have already been migrated and still others are being planned. While we will […]

Technology Services Monthly

Technology Helpline Hours for January The Technology Services Helpline will reopen on January 2, after the holiday break, and will be available to assist you from 8 a.m. to 5:30 p.m., Monday through Friday. Until then, we wish you the happiest of holidays! Windows 7 Support Ending Microsoft support for Windows 7 ends on January […]