Technology Services

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Stay safe online while working remotely

During these uncertain and stressful times it is important to remember to keep information security in the forefront of your mind.  Accessing campus resources remotely is more complex and creates more challenges thereby creating opportunities for scammers. There is an increase in phishing attempts and scammers are increasingly taking advantage of the fears surrounding Coronavirus/COVID-19.  […]

Week in Review

A lot of great work was accomplished last week. We went from a near standstill, fraught with anticipation, to having a fairly robust transition website that covers the basics of teaching, learning, and working remotely. Webinars, laptop loans, infrastructure upgrades, and oodles of meetings all happened with nearly half of the GTS team working from […]

Technology Services Monthly

Here to Help The Technology Helpline is available to assist you. Contact us by phone, email, or online chat (found on our website). We can provide support through any of these means, and additional remote assistance can be given through a software application called BeyondTrust Remote Support powered by Bomgar. Phone: 507-933-6111 Email: Website/Chat: […]

Technology Services Monthly

WebAdvisor End of Life Ellucian has previously announced that support for WebAdvisor will soon be ending. Technology Services has set a deadline of December 2020 to transition most mission-critical services to Ellucian’s replacement product called Self-Service (also known as MyGustavus). Many services have already been migrated and still others are being planned. While we will […]

Technology Services Monthly

Technology Helpline Hours for January The Technology Services Helpline will reopen on January 2, after the holiday break, and will be available to assist you from 8 a.m. to 5:30 p.m., Monday through Friday. Until then, we wish you the happiest of holidays! Windows 7 Support Ending Microsoft support for Windows 7 ends on January […]

Technology Helpline Hours for Thanksgiving Break

The Technology Helpline will be open the following hours during Thanksgiving Week: Tuesday, November 26th: 8am – 6pm (Regular Hours) Wednesday, November 27th: 8am – 4:45pm Thursday, November 28th: CLOSED Friday, November 29th: CLOSED Saturday, November 30th: CLOSED Sunday, December 1st: CLOSED Monday, December 2nd: 8am – 6pm (Regular Hours)

Technology Services Monthly

DUO for Students All students are required to enroll for DUO two-factor authentication by Monday, December 2nd, 2019. After that date, all unenrolled students will be automatically enrolled and their next sign-in attempt will require them to configure DUO. It is highly recommended that you undertake the DUO enrollment process prior to this deadline in […]

Technology Services Monthly

October is National Cyber Security Awareness Month Cyber Security should, ideally, occupy your thoughts all year round, but it gets special attention during the month of October. Thanks to a collaboration between the Department of Homeland Security and the nonprofit National Cyber Security Alliance, October is used to highlight the importance of adopting safe practices […]

Technology Services Monthly

Summer Recap Welcome back! Some important things happened while everyone was away. Here’s a brief rundown of some changes that could impact your return. Nobel Hall Progress The halfway point for the Nobel Hall expansion and renovation will introduce a number of new lab, teaching, and community spaces, including the Laboratory Theater, Teaching Kitchen, and […]

Chegg Data Breach

The popular textbook rental service Chegg experienced a data breach in April 2018 that exposed personal information for 40 million subscribers. The data included email addresses, names, and inadequately encrypted passwords. If you have a Chegg account and your password is one that you’ve used at other sites/services, we recommend you update your password on […]