Archive for Jerry Nowell

Internet Resources Near You

Many Internet and cellular service providers have stepped up during the crisis to offer options for those in need. We encourage you to check with your local services to see what may work for you. Your smartphone may serve adequately as a wireless hotspot, or possibly you’d qualify for free Internet from a nearby cable […]

Week in Review

A lot of great work was accomplished last week. We went from a near standstill, fraught with anticipation, to having a fairly robust transition website that covers the basics of teaching, learning, and working remotely. Webinars, laptop loans, infrastructure upgrades, and oodles of meetings all happened with nearly half of the GTS team working from […]

Technology Services Monthly

Here to Help The Technology Helpline is available to assist you. Contact us by phone, email, or online chat (found on our website). We can provide support through any of these means, and additional remote assistance can be given through a software application called BeyondTrust Remote Support powered by Bomgar. Phone: 507-933-6111 Email: helpline@gustavus.edu Website/Chat: […]

Technology Services Monthly

WebAdvisor End of Life Ellucian has previously announced that support for WebAdvisor will soon be ending. Technology Services has set a deadline of December 2020 to transition most mission-critical services to Ellucian’s replacement product called Self-Service (also known as MyGustavus). Many services have already been migrated and still others are being planned. While we will […]

Technology Services Monthly

Technology Helpline Hours for January The Technology Services Helpline will reopen on January 2, after the holiday break, and will be available to assist you from 8 a.m. to 5:30 p.m., Monday through Friday. Until then, we wish you the happiest of holidays! Windows 7 Support Ending Microsoft support for Windows 7 ends on January […]

Technology Services Monthly

DUO for Students All students are required to enroll for DUO two-factor authentication by Monday, December 2nd, 2019. After that date, all unenrolled students will be automatically enrolled and their next sign-in attempt will require them to configure DUO. It is highly recommended that you undertake the DUO enrollment process prior to this deadline in […]

Technology Services Monthly

October is National Cyber Security Awareness Month Cyber Security should, ideally, occupy your thoughts all year round, but it gets special attention during the month of October. Thanks to a collaboration between the Department of Homeland Security and the nonprofit National Cyber Security Alliance, October is used to highlight the importance of adopting safe practices […]

Technology Services Monthly

Summer Recap Welcome back! Some important things happened while everyone was away. Here’s a brief rundown of some changes that could impact your return. Nobel Hall Progress The halfway point for the Nobel Hall expansion and renovation will introduce a number of new lab, teaching, and community spaces, including the Laboratory Theater, Teaching Kitchen, and […]

Chegg Data Breach

The popular textbook rental service Chegg experienced a data breach in April 2018 that exposed personal information for 40 million subscribers. The data included email addresses, names, and inadequately encrypted passwords. If you have a Chegg account and your password is one that you’ve used at other sites/services, we recommend you update your password on […]

Technology Services Monthly

Adobe Licensing Update Adobe has eliminated some flexibility in their licensing options that will result in a prohibitive cost increase. Because of these changes, Technology Services has been forced to develop a plan to reduce the overall number of licenses. After evaluating the new options and studying institutional usage of Adobe products, the full Adobe […]