Archive for Jerry Nowell

Zoom GSuite Reauthorization

On Sunday, April 25, Zoom will be enabling the new Zoom Phone capability for the Zoom GSuite add-on. This systemwide activation will necessitate that Zoom users reauthorize the GSuite add-on, and you will be prompted to take this action the next time you use Google Calendar to schedule a Zoom meeting. This reauthorization allows Zoom […]

Google Meets Access Issues

We’ve had reports from a handful of users that some Google Meets are suddenly requiring the meeting organizer to grant access to other participants. While we are not entirely sure why some meetings have been affected this way, we do believe it is the result of the “Quick Access” feature being turned off for that […]

Spring Technology Help

Spring semester has arrived and Technology Services is here to help you get off to a great start. We have staff available to assist you from 8 a.m. to 6 p.m.*, Monday through Thursday, and 8 a.m. to 4:45 p.m. on Friday. During the lay low period (and beyond) we strongly recommend you first try […]

Updated Website Search Results

Recently, Technology Services updated the search feature on the Gustavus website. Search results will now, by default, be prioritized with more recent results displayed at the top. An “advanced settings” option has also been added to allow users to further refine search results by selecting start and/or end dates. It is hoped that these changes […]

Zoom Recordings and Support

As a reminder, starting Wednesday, December 16, Zoom recordings will be subject to a 60-day deletion timer. Video recordings more than 60 days old will automatically be removed, while more recent videos will be displayed with a countdown that indicates when they will be deleted. Videos that have been removed can be retrieved for 30 […]

Website Redesign Listening Sessions

Technology Services and the office of Marketing and Communication will be hosting a pair of listening sessions regarding the upcoming Gustavus website redesign process. You are invited to join for as long as you desire to share feedback, ask questions, or just listen. The sessions will be held on the following dates/times. Make sure you […]

Technology Services Updated Hours

Technology Services will have updated availability starting the week of Nov. 23. With an exception for Thanksgiving, our office will be open and staff will be ready to assist you according to the following schedule: November 23-25, 8 a.m. to 4:45 p.m. November 26-27, Closed Nov 30-Dec 15, M-F, 8 a.m. to 4:45 p.m. We […]

Supplemental Technology Requests

GTS has updated their technology request process to accommodate the post-Thanksgiving learning transition. If you are in need of a laptop, webcam, MiFi, or something more specific, please submit your request at https://gustavus.edu/techrequest. 

About the Website Redesign

Technology Services has begun working with the Marketing and Communication team to refresh the College’s website with a goal of relaunching in spring/summer 2021. While we have been through this process many times before, it is always one fraught with anxiety as we scramble to gather and process input from the community before, ultimately, translating […]

Cybersecurity Awareness Month: Data Breaches

Data breaches happen all the time, and often they are accompanied with little fanfare or subsequent notification to you, the user. If you’re concerned that your data may have been exposed, there’s a tool that can quickly cross-reference your Gustavus email address (or your personal email address) with known data breaches. Simply follow these steps […]