Archive for 2006Page 2

Technology Helpline Thanksgiving Hours

The Technology Helpline will be closed on Thursday, Friday, and Saturday this week. We will re-open on Sunday, November 26th at 6pm. Any e-mails or voicemails sent to the Technology Helpline will be attended to on Sunday evening. Have a great break! -Nick Please visit our website for more infomation. http://www.gustavus.edu/gts/Technology_Helpline  Contact Us Phone: 507-933-6111 […]

A College Calendar face-lift

The College Calendar is an important hub of information. It is the centralized source of all events at Gustavus. The calendar received a small but substantial face-lift yesterday to help improve its usability. Here is a rundown of the most important changes. Shorter, smarter URLs Similar to the effort to shorten many of our URLs […]

The College Calendar, Hot Off the Press!

The Gustavus College Calendar is a great resource of events and announcements for the entire Gustavus community, which anyone can submit items to. Events in the College Calendar may show up in many places automatically, including the Gustavus-L e-mail list, the On-Campus Community pages, lab and kiosk desktops, the Yellow Sheet, and departments’ and organizations’ […]

Internet Slowness (fixed)

You may have noticed that some websites and things such as AOL IM have been slow or not functioning well today. We believe that the cause of the problem was a backhoe incident near Valley Fair ( Just south of the Twin Cities). Well, maybe not excatly a backhoe, but a fiber optic cable was […]

More Usable Contact Form

In celebration of World Usability Day we re-designed Technology Services’ contact form. How is this better? The new design divides the form into two logical sections to help visitors input their information as quickly as possible. It also sports a larger text box for visitors to type their concerns. Additionally, the form now will remember […]

A Classics face-lift

The Classics Department recently approached us about redesigning and updating their website. We fully understood that they were a small, but incredibly vibrant department, and we wanted this to be communicated without putting an added strain on time or resources. Back to basics We first examined the information they wanted to make accessible. We came […]

Wanna say something? You have 4 seconds.

New research shows that four seconds is the acceptable threshold for loading times on retail websites. This comes in light of similar recent research which suggests that visitors judge the quality of a website in a mere 50 milliseconds. So, if you want to say something on the web, you have no more than four […]

Brief E-mail Outage – Wednesday AM

On Wednesday morning one of the e-mail servers required an unplanned reboot (8:30 am). Some e-mail services were unavailable for less than 10 minutes. No messages were lost. If you have any questions or concerns regarding this, please contact the Technology Helpline at x6111. Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu Web: https://gustavus.edu/gts Blog: https://gts.blog.gustavus.edu Remote […]

Home Directory Access Last Night

Our NFS server crashed last night at about 12:20am. As a result home directories were not available until our backup NFS server was in place at about 6:30am. At about 7:40am the main NFS server was back in service. Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu Web: https://gustavus.edu/gts Blog: https://gts.blog.gustavus.edu Remote Support: https://sos.gac.edu System Status: https://gustavus.freshstatus.io

Problems with File Manager in WebMail

When using the WebMail interface for home directory access (File Manager) users are occasionally having login problems. After clicking the File Manager link users are getting an ftp login window. If this occurs, please log out and try again, or click the login button (you may need to click the button multiple times). We are […]