Archive for 2006

Home directory access this morning

At about 4:00am this morning our NFS server crashed. At about 6:30am we temporarily restored access to home directories with our backup system until the primary system could be rebooted at 7:10am. Some email was delayed during this time and is being delivered now. All systems were back up and running by 7:30am.

Comcast Blocked Gustavus Email

Here is a little story about why spam sucks, and why computer security is important. Over the weekend I received and email because one of our users got an error message when trying to send an email to a family member. That family member had a email address. The error message from Comcast’s mailserver […]

2 New Spam Checkers

Since it does not look like spam is going away any time soon and the amount of spam being sent to Gustavus addresses is increasing every day, we needed to add more spam checking servers. Checking as much email as we get for spam is a very big task. As a result we now have […]

Kudos to the Technology Helpline Student Staff

The Technology Helpline is the help desk that supports the entire Gustavus campus community with its computer needs. The Helpline is composed of 49 work-study students and 3 full-time college employees. So far this fall the Technology Helpline has resolved over 2,500 cases. This number is very similar to last year. The difference this fall […]

Internet Connection (update)

At about 6:00pm we noticed that our internet service provider was having some problems. Accessing Gustavus resources from off campus was not working at all. Shortly after that many users on campus began having problems connecting to AOL and accessing websites such as while other sites were working. The problem appeared to be a […]

Projector in Confer 127 – REPLACED

As some people may have noticed, there have been some problems with the picture quality in this classroom, as well as some problems operating the control remote to switch between input devices. These problems should be much better now. The LCD projector was replaced this morning. If you have questions, please contact the Technology Helpline […]

Gustavus Wireless got you down?

Do you think that the addition of the GACwireless to the residence halls was a great idea? In most cases, everybody thinks it is a great idea until things don’t work. As the end of the semester approaches, we at the Technology Helpline want to make sure that you have the speed and reliability you […]

I LOST my 12 page paper!

It is that time of year when final papers are being written, stress is upon students, and late nights are common. The Technology Services department would like to remind everybody that backing up data and saving frequently is more important than ever – especially near the end of the semester – when large/important papers or […]

A little back-end upgrade

If you work in technology, most likely, you are familiar with the feeling that you get when you take something that is old or unreliable and make it modern and robust. For those of you who don’t work in technology, it’s like sitting in front of a fireplace, sipping hot chocolate (or Irish coffee) and […]

Network Connectivity Problems in Schaefer Fine Arts Center -FIXED

There has been a few reports of connectivity problems in the Fine Arts Center. We are investigating and hope to have things fixed soon. UPDATE: Due to a circuit breaker being tripped, a few of our switches did not respond after the power outage. Everything should be back to normal. If you notice anything not […]