More Usable Contact Form

Posted on November 14th, 2006 by

GTS Contact Us Form
In celebration of World Usability Day we re-designed Technology Services’ contact form.

How is this better?

The new design divides the form into two logical sections to help visitors input their information as quickly as possible. It also sports a larger text box for visitors to type their concerns. Additionally, the form now will remember who you are—greatly reducing the amount of time required complete the form on subsequent visits.

What do you think?

Is this new form usable for you? Are there any other areas of the Gustavus website that could use a little more attention? Let us know in the comments.

Contact Us

Phone: 507-933-6111
Email: helpline@gustavus.edu
Web: https://gustavus.edu/gts
Blog: https://gts.blog.gustavus.edu
Twitter: https://twitter.com/gtshelpline
Remote Support: https://sos.gac.edu
System Status: https://gustavus.freshstatus.io

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2 Comments

  1. Joe Lencioni says:

    That’s a great idea, Sam. Thanks for the suggestion. I have added it to the contact form.

  2. Samantha Matthes says:

    I think you should add an “alternate email address” for those who contact us with email problems.