Category: Uncategorized

Today, September 16th, 2024, Apple released macOS 15 (Sequoia). At this time, however, we will be restricting the update until our department has had sufficient time to test, troubleshoot, and ensure compatibility with our standard configurations. Thank you for your patience and understanding! Please email the Helpline if you have any questions or concerns regarding…

Updated Adobe Creative Cloud offerings starting June 1, 2024 Due to continued price increases and licensing restrictions, GTS will no longer be able to offer Adobe Creative Cloud to Gustavus employees via our employee Virtual Lab environment starting on June 1, 2024.  Employees who have been accessing the Creative Cloud tools via the virtual lab…

Google has for some time offered 2 different options for appointment management in Google Calendar; the appointment slots feature and the appointment schedules tool. In July of 2024, appointment slots will be fully replaced by the more feature-rich appointment schedules tool. Starting July 18, 2024, you can no longer use or book appointment slots. To…

Upcoming changes to Google and Yahoo email services that are intended to limit SPAM and malicious phishing attempts, will also necessitate improved security and better email list practices. Of particular note, email senders must adhere to the following: Authenticate emails using security protocols like DKIM, SPF, and DMARC. Implement one-click list-unsubscribe for bulk messages, and…

TLDR: Your Apple devices need critical updates to remediate serious vulnerabilities. Apple recently released updates to address a set of serious vulnerabilities affecting most Apple devices. Security researchers released a report detailing how these vulnerabilities may be exploited. Successful exploitation could allow an attacker to gain access to sensitive information, install applications, or spy on…

This past fall, Technology Services transitioned to a new IT service management system called TeamDynamix. TeamDynamix is an industry leader in IT service management, and it is a popular product in higher education. TeamDynamix is designed to improve IT response rates, tracking, and ticket management. You may have already noticed that replies from the Technology…

Gustavus legacy accounts–those held by alumni, retirees, former employees, and friends of the College, loomed large in 2022. The security risks associated with 30,000+ mostly dormant accounts continued to offer us challenges, but it was the increasing costs imposed by our vendors that ultimately prompted us to make a big change. This past summer we…

Apple recently announced the release of macOS Ventura. At this time, however, this new version is incompatible with our endpoint detection system. Because of this issue, and the potential for similar problems, we will be restricting updates until our vendor(s) have had sufficient time to troubleshoot and make necessary changes. We will post an update…