‘newsletter’ Category
Technology Services Monthly
Here to Help The Technology Helpline is available to assist you. Contact us by phone, email, or online chat (found on our website). We can provide support through any of these means, and additional remote assistance can be given through a software application called BeyondTrust Remote Support powered by Bomgar. Phone: 507-933-6111 Email: helpline@gustavus.edu Website/Chat: […]
Technology Services Monthly
WebAdvisor End of Life Ellucian has previously announced that support for WebAdvisor will soon be ending. Technology Services has set a deadline of December 2020 to transition most mission-critical services to Ellucian’s replacement product called Self-Service (also known as MyGustavus). Many services have already been migrated and still others are being planned. While we will […]
Technology Services Monthly
Technology Helpline Hours for January The Technology Services Helpline will reopen on January 2, after the holiday break, and will be available to assist you from 8 a.m. to 5:30 p.m., Monday through Friday. Until then, we wish you the happiest of holidays! Windows 7 Support Ending Microsoft support for Windows 7 ends on January […]
Technology Services Monthly
DUO for Students All students are required to enroll for DUO two-factor authentication by Monday, December 2nd, 2019. After that date, all unenrolled students will be automatically enrolled and their next sign-in attempt will require them to configure DUO. It is highly recommended that you undertake the DUO enrollment process prior to this deadline in […]
Technology Services Monthly
October is National Cyber Security Awareness Month Cyber Security should, ideally, occupy your thoughts all year round, but it gets special attention during the month of October. Thanks to a collaboration between the Department of Homeland Security and the nonprofit National Cyber Security Alliance, October is used to highlight the importance of adopting safe practices […]
Technology Services Monthly
Summer Recap Welcome back! Some important things happened while everyone was away. Here’s a brief rundown of some changes that could impact your return. Nobel Hall Progress The halfway point for the Nobel Hall expansion and renovation will introduce a number of new lab, teaching, and community spaces, including the Laboratory Theater, Teaching Kitchen, and […]
Technology Services Monthly
Adobe Licensing Update Adobe has eliminated some flexibility in their licensing options that will result in a prohibitive cost increase. Because of these changes, Technology Services has been forced to develop a plan to reduce the overall number of licenses. After evaluating the new options and studying institutional usage of Adobe products, the full Adobe […]
Technology Services Monthly
Adobe Licensing Update Adobe licensing has changed significantly, and it appears that Technology Services will no longer be able to provide widespread access to their suite of tools (Photoshop, Illustrator, Acrobat, Premiere, InDesign, etc.). A prohibitive cost increase will necessitate a more targeted approach, and we will be evaluating all options in order to propose […]
Technology Services Monthly
Helpline Hours for Summer and Fall 2019 Technology Services will be open from 8 a.m. to 4:45 p.m, Monday through Friday during the Summer break. Helpline hours are changing for Fall 2019. We will be available to assist you 8 a.m. to 6 p.m. Monday through Thursday, 8 a.m. to 4:45 p.m. on Friday, and […]
Technology Services Monthly
Windows 7 End of Support With Microsoft’s end of support deadline looming, Technology Services will officially be withdrawing support for this operating system between now and Jan 14, 2020. You are required to make the transition to Windows 10 before that time. Technology Services will be actively upgrading existing Windows 7 machines to Windows 10 […]