‘newsletter’ Category

Technology Services Monthly

Technology Helpline Hours for January The Technology Services Helpline will reopen on January 2, after the holiday break, and will be available to assist you from 8 a.m. to 5:30 p.m., Monday through Friday. Until then, we wish you the happiest of holidays! Windows 7 Support Ending Microsoft support for Windows 7 ends on January […]

Technology Services Monthly

DUO for Students All students are required to enroll for DUO two-factor authentication by Monday, December 2nd, 2019. After that date, all unenrolled students will be automatically enrolled and their next sign-in attempt will require them to configure DUO. It is highly recommended that you undertake the DUO enrollment process prior to this deadline in […]

Technology Services Monthly

October is National Cyber Security Awareness Month Cyber Security should, ideally, occupy your thoughts all year round, but it gets special attention during the month of October. Thanks to a collaboration between the Department of Homeland Security and the nonprofit National Cyber Security Alliance, October is used to highlight the importance of adopting safe practices […]

Technology Services Monthly

Summer Recap Welcome back! Some important things happened while everyone was away. Here’s a brief rundown of some changes that could impact your return. Nobel Hall Progress The halfway point for the Nobel Hall expansion and renovation will introduce a number of new lab, teaching, and community spaces, including the Laboratory Theater, Teaching Kitchen, and […]

Technology Services Monthly

Adobe Licensing Update Adobe has eliminated some flexibility in their licensing options that will result in a prohibitive cost increase. Because of these changes, Technology Services has been forced to develop a plan to reduce the overall number of licenses. After evaluating the new options and studying institutional usage of Adobe products, the full Adobe […]

Technology Services Monthly

Adobe Licensing Update Adobe licensing has changed significantly, and it appears that Technology Services will no longer be able to provide widespread access to their suite of tools (Photoshop, Illustrator, Acrobat, Premiere, InDesign, etc.). A prohibitive cost increase will necessitate a more targeted approach, and we will be evaluating all options in order to propose […]

Technology Services Monthly

Helpline Hours for Summer and Fall 2019 Technology Services will be open from 8 a.m. to 4:45 p.m, Monday through Friday during the Summer break. Helpline hours are changing for Fall 2019. We will be available to assist you 8 a.m. to 6 p.m. Monday through Thursday, 8 a.m. to 4:45 p.m. on Friday, and […]

Technology Services Monthly

Windows 7 End of Support With Microsoft’s end of support deadline looming, Technology Services will officially be withdrawing support for this operating system between now and Jan 14, 2020. You are required to make the transition to Windows 10 before that time. Technology Services will be actively upgrading existing Windows 7 machines to Windows 10 […]

Technology Services Monthly

Apple Calendar Issues We’ve identified an issue with the Calendar app on Apple devices that prevents it from syncing with a Gustavus Google calendar. If your Calendar app was already connected with your Gustavus Google calendar, you should not notice the issue. New attempts to sync (on a new phone, for example) will not be […]

Technology Services Monthly

Helpline Hours for Spring Monday through Thursday: 8 a.m. to 11 p.m. Friday: 8 a.m. to 4:45 p.m. Sunday: 3 to 11 p.m. helpline@gustavus.edu or x6111 Spear Phishing Attempts Spear Phishing is the fraudulent practice of sending emails that appear to be from a known or trusted sender. The goal of spear phishing is often […]