Archive for 2019Page 2
Technology Helpline Spring Break Hours
The Technology Helpline is open the following hours during Spring Break (2019): Friday, March 29th: 8:00am-4:45pm Saturday, March 30th: CLOSED Sunday, March 31st: CLOSED Monday, April 1st – Friday, April 5th: 8:00am-4:45pm Saturday, April 6th: CLOSED Sunday, April 7th: CLOSED Monday, April 8th: 8:00am-11:00pm Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu Web: https://gustavus.edu/gts Blog: https://gts.blog.gustavus.edu Remote Support: […]
Technology Services Monthly
Apple Calendar Issues We’ve identified an issue with the Calendar app on Apple devices that prevents it from syncing with a Gustavus Google calendar. If your Calendar app was already connected with your Gustavus Google calendar, you should not notice the issue. New attempts to sync (on a new phone, for example) will not be […]
IMAP Support to End
On the morning of March 4, IMAP will be deactivated for all College email accounts. This change will render all third-party email applications inoperable, including Thunderbird, Outlook, Mac Mail, and iOS Mail. Any attempt to use an unsupported third-party email application on or after this date will result in password error messages. Signing in again […]
Technology Services Monthly
Helpline Hours for Spring Monday through Thursday: 8 a.m. to 11 p.m. Friday: 8 a.m. to 4:45 p.m. Sunday: 3 to 11 p.m. helpline@gustavus.edu or x6111 Spear Phishing Attempts Spear Phishing is the fraudulent practice of sending emails that appear to be from a known or trusted sender. The goal of spear phishing is often […]
Spear Phishing
What is Spear Phishing? Spear Phishing is the fraudulent practice of sending emails that appear to be from a known or trusted sender. The goal of spear phishing is often to elicit confidential information, or to have the recipient perform some action (e.g., clicking on a link or downloading an attachment). What Should I Look […]
Collection #1 Data Breach
Recent news stories have highlighted a data breach called “Collection #1.” “Collection #1” has exposed 773 million unique email accounts and 21 million unique passwords. Initial reports indicate this data is several years old. If you are interested in a detailed analysis of the accounts, please visit Troy Hunt’s article for more information: https://www.troyhunt.com/the-773-million-record-collection-1-data-reach/ Now […]
Technology Services Monthly
Starting in January 2019, Technology Services will be publishing a monthly newsletter that features news and information that is relevant to the campus community. The intent is to offer an additional resource that is both convenient and always available. If you have suggestions for content that you’d like us to feature, please feel free to […]