Archive for 2015
Technology Helpline Finals Week Hours
Below are the Technology Helpline hours for Finals Week at Gustavus: Wednesday, December 16th (Reading Day) 8 am – 11 pm Thursday, December 17th 8 am – 4:45 pm Friday, December 18th 8 am – 4:45 pm Saturday, December 19th 8 am – 4:45 pm Sunday, December 20th Closed Monday, December 21st 8 am – 4:45 pm […]
Creating Links in Concert
When inserting links, you don’t have to remember the URL to the page you want to link to anymore. You can now click the browse button and it will popup with a list of pages to which you can create a link. If you want to link to a file you uploaded using Concert’s file manager, you […]
Technology Helpline Thanksgiving Break Hours
The Technology Helpline hours for Thanksgiving break: Tuesday, November 24th: 8:00am – 4:45pm Wednesday, November 25th: 8:00am – 4:45pm Thursday, November 26th: CLOSED Friday, November 27th: CLOSED Saturday, November 28th: CLOSED Sunday, November 29th: CLOSED Monday, November 30th: 8:00am – 11:00pm (Start Regular Hours) Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu Web: https://gustavus.edu/gts Blog: https://gts.blog.gustavus.edu Remote Support: https://sos.gac.edu System Status: https://gustavus.freshstatus.io
Code42 Crashplan (formally Crashplan PROe) new user interface
Code42 Crashplan (formally Crashplan PROe) 5.0 has been released by Code42. This update includes a completely new user interface including a new icon . To learn more about some of the changes, please visit the following page: https://support.code42.com/Release_Notes/Code42_Platform/5.0.1/User’s_Guide_To_The_Code42_CrashPlan_App_Version_5.0.1 This new update will be pushed to all employee computers running CrashPlan over the next few days. If you […]
New and improved GusTV
Today GusTV was updated with some new channels, higher resolution video streams, and closed captions. Since GusTV first debuted as a pilot project in 2007, students have enjoyed the ability to stream local broadcast TV channels to their computers and mobile devices. Over the years we have added a few additional channels but has largely […]
Technology Helpline Reading Days/Fall Break Hours
The Technology Helpline hours for Reading Days are: Friday (23rd): 8am-4:45pm Saturday and Sunday (24th and 25th): closed Monday and Tuesday (26th and 27th): 8am-4:45pm Wednesday: 8am-11pm (regular hours) If you have any questions or concerns, please contact the Technology Helpline (507-933-6111) or helpline@gustavus.edu Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu Web: https://gustavus.edu/gts Blog: https://gts.blog.gustavus.edu Remote […]
Webmail/GusMail links
We recently added a link to either Webmail or GusMail to your user menu. You can now click the user portrait that appears after signing in (button at the upper right corner of any Gustavus page) and have your current email service listed. If you’re a GusMail user (students), you’ll already be signed in to […]
Accessibility and other improvements in Concert
We had quite a few people asking about accessibility during the new website preview event. I’m happy to inform you that Concert is now helping to create more accessible pages by requiring editors to add descriptions for images (alt tags). If you are adding or editing an image without a description, you will see an alert asking […]
CrashPlan PROe backup service now available for all Gustavus Employees
We are pleased to announce that Gustavus Technology Services is providing a CrashPlan PROe online cloud backup service for Gustavus-owned computers. Once you install CrashPlan PROe, this will back up your data from anywhere you have an internet connection, and is replacing the external (or extra internal) hard drive backup solution. You will no longer need […]
About the New Website
The new website is now live! This is exciting news for us, as it means fewer late nights, fewer meetings, and less stress. But for all of you, the added time and stress of finding your way around on a new website has just started. This post is meant to alleviate your concerns, and give […]