Category: Uncategorized

  • Narrated PowerPoints — HELP … I am confused!

    There have been questions about Faculty narrating PowerPoint presentations and students not being able to view or hear the audio. Maybe they are on Google Drive; Maybe they are Google Slides; Maybe you don’t know what they are! Have no fear – let’s look at some of these FAQs to help solve these issues 🙂 …

  • How to “Hangout” with Google

    Google’s naming convention can be a little confusing. Let’s try to tackle Google Meet vs Google Hangouts vs Google Chat. Google Hangouts Meet, also known as Google Meet (https://meet.google.com) is a teleconferencing tool. It enables screen sharing, audio/video of people who join, as well as it gives people the opportunity to listen via a regular…

  • Your Internet Connection Speed

    With everyone sheltering at home, we thought it would be useful to share a few tips to get the most out of your internet connection at home. Know your internet connection speed and plan.  If you’ve just always had the 10Mbps connection from Comcast, give them a call, you may be able to get a…

  • Temporary Access to Adobe Creative Cloud Products on Your Personal Device

    As a result of campus closure, student and employee access to Adobe Creative Cloud in labs and classrooms is not available. While we are still offering access through our virtual environments, Gustavus has worked with Adobe to provide temporary access for students and employees directly on their devices.  Installing the applications directly on your device…

  • Stay safe online while working remotely

    During these uncertain and stressful times it is important to remember to keep information security in the forefront of your mind.  Accessing campus resources remotely is more complex and creates more challenges thereby creating opportunities for scammers. There is an increase in phishing attempts and scammers are increasingly taking advantage of the fears surrounding Coronavirus/COVID-19. …

  • Week in Review

    A lot of great work was accomplished last week. We went from a near standstill, fraught with anticipation, to having a fairly robust transition website that covers the basics of teaching, learning, and working remotely. Webinars, laptop loans, infrastructure upgrades, and oodles of meetings all happened with nearly half of the GTS team working from…

  • Technology Helpline Hours for Thanksgiving Break

    The Technology Helpline will be open the following hours during Thanksgiving Week: Tuesday, November 26th: 8am – 6pm (Regular Hours) Wednesday, November 27th: 8am – 4:45pm Thursday, November 28th: CLOSED Friday, November 29th: CLOSED Saturday, November 30th: CLOSED Sunday, December 1st: CLOSED Monday, December 2nd: 8am – 6pm (Regular Hours)

  • Technology Services Monthly

    Summer Recap Welcome back! Some important things happened while everyone was away. Here’s a brief rundown of some changes that could impact your return. Nobel Hall Progress The halfway point for the Nobel Hall expansion and renovation will introduce a number of new lab, teaching, and community spaces, including the Laboratory Theater, Teaching Kitchen, and…

  • Chegg Data Breach

    The popular textbook rental service Chegg experienced a data breach in April 2018 that exposed personal information for 40 million subscribers. The data included email addresses, names, and inadequately encrypted passwords. If you have a Chegg account and your password is one that you’ve used at other sites/services, we recommend you update your password on…

  • Technology Helpline Spring Break Hours

    The Technology Helpline is open the following hours during Spring Break (2019): Friday, March 29th: 8:00am-4:45pm Saturday, March 30th: CLOSED Sunday, March 31st: CLOSED Monday, April 1st – Friday, April 5th: 8:00am-4:45pm Saturday, April 6th: CLOSED Sunday, April 7th: CLOSED Monday, April 8th: 8:00am-11:00pm