Category: Uncategorized

  • Technology Helpline – Spring Semester Hours

    Regular hours Monday – Thursday: 8 a.m. – 11 p.m. Friday: 8 a.m. – 4:45 p.m. Saturday: 12p.m. – 5 p.m. Sunday: 3 p.m. – 11 p.m. Please note we have two locations. As usual, we are located in Olin Lab on main floor Olin. We also have a satellite location in the main floor…

  • New Webmail FAQ

    Here are a few common questions we’ve received about the new version of webmail and their solutions. I liked the way the old webmail worked better. Can I still use the old webmail? You can make the new webmail work like the old webmail by: 1. Going to https://webmail.gac.edu and loging in 2. go to…

  • Software security updates for Adobe Acrobat, Java and Firefox

    The newest security updates for Adobe Acrobat, Java and Firefox will begin deploying to all computers running Windows Friday night. These fixes will patch security holes in Adobe Acrobat, Java and Firefox. If you have any questions, please contact the Technology Helpline x6111.

  • New Webmail

    On Wednesday January 18th we will be officially launching a new version of Gustauvs Webmail. For many years, we have been using a webmail product named Horde. This is just an upgrade to the newest version. The new version includes many improvements and security updates. The biggest improvement in the new version is that the…

  • Technology Helpline December/January Hours

    December 19th – 23rd: 8:00am – 4:45pm December 24th – January 2nd: CLOSED January 3rd: Start regular January Interim Experience Hours  

  • Introducing Patrick

    We are pleased to announce the recent hiring of Gustavus alumnus Patrick McDougle ’11. Patrick distinguished himself as a Computer Science major, and we are excited to have him put these hard-won skills to use for his alma mater. Patrick’s presence brings the Web Services office up to full strength for the first time in…

  • Technology Helpline Fall Break Hours

    Friday, October 21st:          8am – 4:45pm Saturday, October 22nd:       CLOSED Sunday, October 23rd:          CLOSED Monday, October 24th:         8am – 4:45pm Tuesday, October 25th:        8am – 4:45pm Wednesday, October 26th:   8am – 11pm If you need to contact the Technology Helpline, please call 507-933-6111 or e-mail us at helpline@gustavus.edu.    

  • Gustavus Virtual Lab – Bringing lab software to your room

    The Gustavus Virtual Lab offers remote access to full lab desktop machines from both on and off campus.  This allows access to most of the software in the computer labs from the comfort of your residence hall room or your house off campus. All that is needed to get started is a simple install of…

  • Printing to lab printers from your machine

    Students can easily setup their personal laptop or desktop to print to any public lab printer.  This includes the printer in their residence hall and the printers in the library. For more information, please refer to the following wiki articles. https://gustavus.edu/gts/Academic_printers https://gustavus.edu/gts/Residence_hall_printers

  • User Account Control Prompt While Opening Firefox or Thunderbird

    Have you seen this prompt on your computer when you open Firefox or Thunderbird?   This is the User Account Control prompt asking for permission to run an application as an administrator.  This permission is required to install the updates for Firefox and Thunderbird.  If you notice this prompt and it says: Program name: Firefox…