Archive for 2022

Duo Phone/Voice Authentication to be Disabled

Technology Services has noticed a small, but increasing, number of attempts to subvert Duo two-factor authentication through the phone/voice call method. This industry-wide uptick in malicious activity relies on the phone prompt being too vague to raise user suspicion, resulting in outside parties inadvertently gaining access. It is important to stress that if an unexpected […]

Updates and Reminders for Fall

Fall Technology Helpline Hours The Technology Services Helpline will be available this fall from 8 a.m. to 6 p.m. Monday through Thursday, and 8 a.m. to 4:45 p.m. on Friday. We will be closed Saturday and Sunday. During office hours, you may stop by our main floor Olin location for personal assistance, or we encourage […]

Loaner Laptop program overview 2021-2022

     The student loaner laptop program began in March 2021 with an initial fleet of 32 laptops. This number was increased to 47 laptops by October of 2021, with the addition of 15 machines to our long term loan program. We are using Microsoft Surface Laptop Go as our standard machine. The expected refresh […]

Zoom Licensing and Support to End

The College’s institutional Zoom licensing agreement is set to expire at the end of June. Based on survey results and feedback received earlier this year, along with recommendations from the Academic Technology Committee (ATC) and Technology Services, there are no plans to renew this agreement. While Technology Services will no longer be able to offer […]

New Staff/Faculty Account Access Policy

Recent changes to our licensing agreement with Google have necessitated further examination of our account access practices. Specifically, we’ve been forced to look at ways to reduce the number of active accounts. Some of this work was already in progress due to ongoing security concerns, but the additional licensing issues have made this an imperative. […]

Meal Plan and Account Balances

Meal plan and account balances are now viewable on your GUS account page. To access this information, you will first need to be signed in to the Gustavus website. Once that’s completed, click your portrait at the bottom of the left navigation menu. Find your name as it appears under the larger version of your […]

File Uploads Now Available in Qualtrics

If you have experience using Qualtrics to build forms or surveys, you already know how powerful this tool is. One feature that has been missing, however, was the ability to request documents or images. Starting today, Qualtrics will now offer a file upload option. You can simply select it from the list of question types […]

Device Registration Changes

Technology Services set out with the goal of making it easier for students, faculty, and staff to connect their devices to the Gustavus network. To that end, we have changed the way these devices are authorized, and you will no longer need to register your devices before they are allowed to join the Gustavus and […]

Technology Requests for 2022-2023 for Faculty and Staff

Gustavus Technology Services would like to invite all faculty and staff to make technology requests for the upcoming 2022-2023 fiscal year. The approved requests will be delivered after June 1, 2022 (depending on industry and supply chain constraints). All decisions regarding the requests will be communicated after the College budget approval process for fiscal year […]

Get the Duo App for Easier Account Access

Your Gustavus account is already benefiting from the industry leading protection afforded by Duo two factor authentication, but for best results, Technology Services recommends that you take advantage of the Duo app for push notifications directly to your smartphone or watch. Push notifications that come via the Duo app are more secure than both phone […]