Technology Services

Tag: Helpline

  • Technology Helpline Orientation Hours

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    nsonsteb

    Friday Helpline 8am – 4:45pm Olin Hall Computer Lab Call x6111 for assistance getting registered on the Gustavus network. In Hall Support 10am – 3pm Stop by our tables in the main entrance areas of Pittman, Sohre, and Norelius. Walk Up Computer Help 10am – 3pm Stop by Olin’s main floor lobby for assistance registering…

  • Technology Helpline Summer Hours

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    nsonsteb

    Hi everybody, The Technology Helpline summer hours are: 8am -4:45pm, Monday-Friday Please visit our website: http://www.gustavus.edu/gts/Technology_Helpline 

  • I LOST my 12 page paper!

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    nsonsteb

    It is that time of year when final papers are being written, stress is upon students, and late nights are common. Gustavus Technology Services would like to remind everybody that backing up data and saving frequently is more important than ever – especially near the end of the semester – when large/important papers or powerpoints…

  • Technology Helpline Spring Break Hours

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    nsonsteb

    The Technology Helpline is open during regular college business hours during the week of Spring Break. Please see the hours listed below. Monday-Thursday: 8am-4:45pm Friday, April 6th: Closed. Saturday, April 7th: Closed Sunday, April 8th: Closed Monday, April 9th: 8am-4:45pm Tuesday, April 10th: Regular spring semester hours.

  • GAC Squad – Today!

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    nsonsteb

    Need help registering your computer on the Gustavus (wired or wireless) network? Do you have virus-related computer problems? Today, March 8th, the Gustavus Technology Helpline will be running its GAC Squad from 2:30pm-9:00pm in the Olin Computer Lab. During this time, the Technology Helpline will be helping students register their computers on the wired and…

  • GAC Squad – Tonight!

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    nsonsteb

    Need help registering your computer on the Gustavus (wired or wireless) network? Do you have virus-related computer problems? Today, March 5th, the Gustavus Technology Helpline will be running its GAC Squad from 5:00-9:00pm in the Olin Computer Lab. During this time, the Technology Helpline will be helping students register their computers on the wired and…

  • Duplicate Email Messages

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    tami

    The Technology Helpline has taken numerous calls recently from users reporting duplicate email messages. Many of the these duplicates are being caused by mailing lists that have errors (incorrect usernames) in them. If you are getting duplicate emails, please call the Technology Helpline at x6111 and report the name of the mailing list. We can…

  • Job Opening: User Services Coordinator/Macintosh – Technology Services

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    nsonsteb

    User Services Coordinator/Macintosh – Technology Services   Gustavus Adolphus College is seeking a User Services Coordinator who will assist the campus in the support, configuration, and implementation of computing resources as they relate to instruction and learning. As one of four key persons responsible for developing and implementing a vision and mission for campus technologies,…

  • Technology Helpline – January Hours

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    nsonsteb

    Hi everybody, We at the Technology Helpline hope that you all are having a wonderful new year. Our January Term hours are: Monday-Thursday: 8am-7:30pm Friday: 8am-4:45pm Saturday: Closed Sunday: Closed If you having problems connecting your laptop to a residence hall printer or connecting to the Gustavus Network, stop by anytime during our January Hours…

  • Kudos to the Technology Helpline Student Staff

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    tami

    The Technology Helpline is the help desk that supports the entire Gustavus campus community with its computer needs. The Helpline is composed of 49 work-study students and 3 full-time college employees. So far this fall the Technology Helpline has resolved over 2,500 cases. This number is very similar to last year. The difference this fall…