Tag: Helpline

  • Self Service Password Reset

    Have you ever forgot your Gustavus email password? Did you have it saved in your web browser and all of a sudden, it’s not there? In our ongoing efforts to better serve you, we have created a tool for you to reset your password yourself. To prepare: Visit the GTS tools page. Login with your…

  • Technology Helpline Hours during Finals

    Below are the hours for the Technology Helpline during Finals. If no one is available at the Helpline during business hours on Friday, Monday, and Tuesday, please stop by the main Technology Services front desk located next to the Helpline. Please know, on Saturday and Sunday, there might be spotty coverage. Our students who usually…

  • I LOST my 15 page paper!

    It is that time of year when final papers are being written, stress is upon students, and late nights are common. Never leave a lab computer for any reason without first saving your document . If you leave the computer for more than 1 hour, the computer will turn off to save electricity and your…

  • Where’s your flash drive?

    The Technology Helpline has found numerous flash drives in the Olin Hall computer lab recently. Please remember to grab your flash drive when you are done using the computers. We will do our best to return found flash drives to their respective owners. Helpful hint: Create a (.doc) Word file with your contact information and…

  • Helpline Spring Break Hours

    Technology Helpline hours during spring break: Monday – Friday: 8am – 4:45pm. helpline@gustavus.edu x6111 http://gustavus.edu/gts/Technology_Services

  • Phishing email this weekend…

    Gustavus Technology Services will never ask for your password. Be aware that this weekend an email, NOT FROM GUSTAVUS, was sent out regarding your email password. Please be aware that this is a scam/phishing attempt. Thank you to those that brought it to our attention. Please delete the message immediately. Always remember, if you are…

  • Touring Break Helpline Hours

    Technology Helpline hours during Touring Break: Monday – Friday: 8am -4:45pm Saturday and Sunday: closed —- Technology Helpline x6111 helpline@gustavus.edu

  • January Term (IEX) Helpline Hours

    January Term (IEX) hours Monday-Thursday: 8 a.m. – 7:00 p.m. Friday: 8 a.m. – 4:45 p.m. Saturday: Closed. However, you can still leave voice mail or e-mail Sunday: Closed. However, you can still leave voice mail or e-mail

  • E-mail Quotas

    Most users at Gustavus have an e-mail quota of 250 MB. A quota limits the amount of disk space that each user can use. If you are close to your e-mail quota, you will receive an e-mail notification. To check your e-mail quota and usage, please visit the GTS Tools Page. Click on the “Check…

  • I LOST my 12 page paper!

    It is that time of year when final papers are being written, stress is upon students, and late nights are common. Gustavus Technology Services would like to remind everybody that backing up data and saving frequently is more important than ever – especially near the end of the semester – when large/important papers or powerpoints…