Technology Services

Category: Uncategorized

  • IMAP Support to End

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    jtwaddle

    On the morning of March 4, IMAP will be deactivated for all College email accounts. This change will render all third-party email applications inoperable, including Thunderbird, Outlook, Mac Mail, and iOS Mail. Any attempt to use an unsupported third-party email application on or after this date will result in password error messages. Signing in again…

  • Spear Phishing

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    jtwaddle

    What is Spear Phishing? Spear Phishing is the fraudulent practice of sending emails that appear to be from a known or trusted sender. The goal of spear phishing is often to elicit confidential information, or to have the recipient perform some action (e.g., clicking on a link or downloading an attachment). What Should I Look…

  • Collection #1 Data Breach

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    jtwaddle

    Recent news stories have highlighted a data breach called “Collection #1.”  “Collection #1” has exposed 773 million unique email accounts and 21 million unique passwords.  Initial reports indicate this data is several years old. If you are interested in a detailed analysis of the accounts, please visit Troy Hunt’s article for more information: https://www.troyhunt.com/the-773-million-record-collection-1-data-reach/ Now…

  • Endpoint Protection Deployment

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    jtwaddle

    Gustavus Technology Services is excited to announce that as part of the College’s information security initiatives, we have partnered with a new vendor to provide our next generation antivirus solution (NGAV).  Over the past few months, we have evaluated and tested several solutions in order to determine the best fit for Gustavus. We evaluated each…

  • Technology Helpline Hours during Thanksgiving Week

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    nsonsteb

    The Technology Helpline will be open the following hours during Thanksgiving Week: Tuesday, November 20th: 8am – 11pm (Regular Hours) Wednesday, November 21st: 8am – 4:45pm Thursday, November 22nd: CLOSED Friday, November 23rd: CLOSED Saturday, November 24th: CLOSED Sunday, November 25th: CLOSED Monday, November 26th: 8am – 11pm (Regular Hours)

  • Duo two-factor and GusMail enrollment

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    nsonsteb

    Please see the following links below to learn more about Duo Two Factor Authentication (TFA) enrollment and GusMail migration. To self-enroll, or learn more about DUO two-factor authentication, please visit the following link: https://gustavus.edu/gts/Duo_Two_Factor_Authentication After completing your DUO enrollment, please migrate to GusMail (Gustavus branded GMail).  https://gustavus.edu/gts/Migrating_to_GusMail_(Powered_by_Google) To learn more about GusMail, please visit our…

  • Windows 10 update for Gustavus owned computers

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    jtwaddle

    Gustavus Technology Services has applied an update that may require action on your part. If you see the following message after logging into your Gustavus-owned Windows computer, please complete the following steps. Click on the message when it prompts Under Accounts, click Fix now Walk through and accept the DUO two-factor authentication prompt If you…

  • Macintosh Software (Mojave)

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    nsonsteb

    Gustavus Technology Services is currently not recommending Gustavus employees installing macOS Mojave through the Mac App Store (blue icon) on Gustavus provided Mac laptops/desktops.  All updates via the Managed Software Center (black icon) application are recommended. Gustavus Technology Services would like to remind all Gustavus employee Mac users that the only supported methods of upgrading your…

  • Windows 10 1803 Update

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    jtwaddle

    Gustavus Technology Services will begin deployment of the Microsoft Windows 10 1803 update that was released in April on your Gustavus owned Windows computer on November 9th. This update from Microsoft will happen automatically and includes several feature updates and security patches to enhance the security of the computer. Due to the large size of…

  • Gustavus Office 365 login system upgrade

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    jtwaddle

    The login system used to authenticate Gustavus users to Microsoft Office 365 will be upgraded on Tuesday, October 9th.  The new system offers several advantages over the previous system including increased reliability.  This upgrade will be noticeable by a change to the layout of the page and the url in the address bar.  Below is…