To reduce the likelihood of an account breach, and limit potential exposure time should a breach occur, Technology Services will be making changes to the Duo multi-factor authentication system. These changes will take effect immediately, but you may not notice them until your next Duo authentication attempt. More details about these updates have been sent via email.
Remember that unsolicited Duo prompts are a sure indication that your password/phrase has already been exposed. If you believe you have been the victim or target of phishing or other malicious activity, please remember these critical tips:
- Reject and/or report any unsolicited Duo prompts–only approve the prompt that you initiated, and only when you are absolutely sure it came from you.
- Update your Gustavus password/phrase (https://gustavus.edu/account/changePassphrase).
- Contact Technology Services (507-933-6111 or helpline@gustavus.edu).
Thank you for your continued vigilance and cooperation!
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