Technology Announcements for Fall

Posted on September 1st, 2020 by

The start of the academic year is upon us and Technology Services is here to help you. We’ll have Helpline staff available Monday through Thursday from 8 a.m. to 7 p.m. and 8 a.m. to 4:45 p.m. on Friday. To ensure we can provide you with the best service in a clean and safe environment, we strongly encourage you to first contact us by one of the following methods–many routine support issues can be easily resolved remotely:

Phone: 507-933-6111
Email: helpline@gustavus.edu
Wiki: gustavus.edu/gts
Twitter: twitter.com/gtshelpline
Chat: gustavus.edu/gts click on Live Support
Remote Support: https://sos.gac.edu

Over the summer we worked hard to ensure that, whatever challenges awaited, we’d be better prepared for fall. We introduced a number of new tools and services, bolstered our documentation, and distributed supplemental devices to those who may need them. To bring everyone up to speed on the latest offerings, we’ll briefly share some helpful resources below. 

Technology Moodle Course

Upcoming Technology Webinars

Academic and Business Continuity Website

Technology Services Homepage/Support Wiki

System Status Page

Supplemental Technology Request Forms

If you need additional hardware to accommodate a short or long term learning or working situation, please use the following forms to submit a request. 

 

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