The start of the academic year is upon us and Technology Services is here to help you. We’ll have Helpline staff available Monday through Thursday from 8 a.m. to 7 p.m. and 8 a.m. to 4:45 p.m. on Friday. To ensure we can provide you with the best service in a clean and safe environment, we strongly encourage you to first contact us by one of the following methods–many routine support issues can be easily resolved remotely:
Phone: 507-933-6111
Email: helpline@gustavus.edu
Wiki: gustavus.edu/gts
Twitter: twitter.com/gtshelpline
Chat: gustavus.edu/gts click on Live Support
Remote Support: https://sos.gac.edu
Over the summer we worked hard to ensure that, whatever challenges awaited, we’d be better prepared for fall. We introduced a number of new tools and services, bolstered our documentation, and distributed supplemental devices to those who may need them. To bring everyone up to speed on the latest offerings, we’ll briefly share some helpful resources below.
Technology Moodle Course
- Students: https://moodle.gac.edu/course/view.php?id=935
- Faculty: https://moodle.gac.edu/course/view.php?id=3
Upcoming Technology Webinars
Academic and Business Continuity Website
Technology Services Homepage/Support Wiki
System Status Page
Supplemental Technology Request Forms
If you need additional hardware to accommodate a short or long term learning or working situation, please use the following forms to submit a request.
- Students: https://gustavus.edu/2020technology
- Employees: https://gustavus.edu/employeetechnology2020
Contact Us
Phone: 507-933-6111
Email: helpline@gustavus.edu
Web: https://gustavus.edu/gts
Blog: https://gts.blog.gustavus.edu
Remote Support: https://sos.gac.edu
System Status: https://gustavus.freshstatus.io