Archive for 2017

The break is a great time to migrate to GusMail!

Migrating to GusMail can take some time depending on how many messages you have.  This makes the break a great time to migrate.  Enjoy the benefits of GusMail listed below by migrating today! Unlimited email storage space Integration with Gustavus Google Drive, Calendar and other GSuite apps Quick and accurate email search Powerful email management […]

Technology Helpline Christmas Recess Hours

The Technology Helpline hours for Christmas Recess: Tuesday, December 19th: 8:00am – 4:45pm Wednesday, December 20th: 8:00am – 4:45pm Thursday, December 21st: 8:00am – 4:45pm Friday, December 22nd: CLOSED Saturday, December 23rd – Monday, January 1st: CLOSED Tuesday, January 2nd: 8:00am – 4:45pm Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu Web: https://gustavus.edu/gts Blog: https://gts.blog.gustavus.edu Remote Support: https://sos.gac.edu System […]

Security Vulnerability in MacOS 10.13 High Sierra

You may have heard about the Macintosh Root Vulnerability that garnered headlines on tech blogs across the web. http://www.bbc.com/news/technology-42161823 Here’s how this vulnerability affects Macs on campus. If you have a Gustavus issued Mac of any kind, you are not affected for two reasons. First, it only affects the latest versions of macOS – High […]

Are you on the fence about migrating to GusMail?

GusMail (G Suite for Education Email or GMail) usage at Gustavus continues to grow. 96% of Gustavus students are using GusMail for their email and more employees are moving each day. If you are you still on the fence about migrating to GusMail, here are a few questions to consider. Are you out of space […]

Technology Helpline Thanksgiving Break Hours

The Technology Helpline hours for Thanksgiving break: Tuesday, November 21st: 8:00am – 4:45pm Wednesday, November 22nd: 8:00am – 4:45pm Thursday, November 23rd: CLOSED Friday, November 24th: CLOSED Saturday, November 25th: CLOSED Sunday, November 26th: CLOSED Monday, November 27th: 8:00am – 11:00pm (Start Regular Hours) Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu Web: https://gustavus.edu/gts Blog: https://gts.blog.gustavus.edu Remote Support: […]

GusMail use continues to grow

With over 4500 successful migrations to GusMail (G Suite for Education Email) and over 2500 current students and employees using GusMail, Gustavus Technology Services is pleased to see the number of GusMail users continue to expand. GusMail offers several advantages including but not limited to: Unlimited email storage space Integration with Gustavus Google Drive, Calendar […]

Concert Accessibility Enhancements

In order to make sure we are reaching all of our audiences, we’ve added a new accessibility plugin to Concert. When editing a page, you can access the plugin from the editor toolbar by clicking on the icon of a person with their arms out. From there it will search for any accessibility issues and […]

Technology Helpline Fall Break Hours

The Technology Helpline will be open the following hours during Fall Break: Friday, Oct. 20th: 8am-4:45pm Saturday, Oct. 21st and Sunday, Oct. 22nd: CLOSED Monday, Oct. 23rd: 8am-4:45pm Tuesday, Oct. 24th: 8am-4:45pm   Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu Web: https://gustavus.edu/gts Blog: https://gts.blog.gustavus.edu Remote Support: https://sos.gac.edu System Status: https://gustavus.freshstatus.io

Online Security Alert – Identity Theft

Online identity theft can result from replying to phishing emails or visiting websites that are compromised. These sites can prompt the user via a pop up window to call a number because the computer is infected or slow.   The pop ups claim to offer help by calling the number or installing software, when in reality, there […]

GTS recommends all employees enable DUO two-factor authentication

A username and password are no longer considered a secure mechanism for authentication.  Two-Factor Authentication adds an additional layer of security to your Gustavus account by requiring a supplemental method for authentication such as a mobile device or hardware token.  GTS strongly recommends all employees enable two-factor authentication on their Gustavus account to help protect […]