Archive for 2011
Technology Helpline December/January Hours
December 19th – 23rd: 8:00am – 4:45pm December 24th – January 2nd: CLOSED January 3rd: Start regular January Interim Experience Hours Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu Web: https://gustavus.edu/gts Blog: https://gts.blog.gustavus.edu Remote Support: https://sos.gac.edu System Status: https://gustavus.freshstatus.io
Introducing Patrick
We are pleased to announce the recent hiring of Gustavus alumnus Patrick McDougle ’11. Patrick distinguished himself as a Computer Science major, and we are excited to have him put these hard-won skills to use for his alma mater. Patrick’s presence brings the Web Services office up to full strength for the first time in […]
Adding gac.edu to Gustavus’s Google apps domain
For years, in google calendar and google docs, users have had to use @gustavus.edu e-mail addresses to invite another Gustie to an event or document. Google has now given us the ability to add @gac.edu as an “alias.” On November 28th, we plan to turn this feature on, though it may take a couple days […]
Technology Helpline Fall Break Hours
Friday, October 21st: 8am – 4:45pm Saturday, October 22nd: CLOSED Sunday, October 23rd: CLOSED Monday, October 24th: 8am – 4:45pm Tuesday, October 25th: 8am – 4:45pm Wednesday, October 26th: 8am – 11pm If you need to contact the Technology Helpline, please call 507-933-6111 or e-mail us at helpline@gustavus.edu. Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu […]
2011 Nobel Conference Streaming Statistics
You may have known that Nobel Conference 47 drew thousands of people to Gustavus this week, but you probably didn’t know that there were also a lot of people watching the event live online. The graph to the right shows the number of concurrent video streams we were serving from our live streaming system. The […]
Gustavus Virtual Lab – Bringing lab software to your room
The Gustavus Virtual Lab offers remote access to full lab desktop machines from both on and off campus. This allows access to most of the software in the computer labs from the comfort of your residence hall room or your house off campus. All that is needed to get started is a simple install of […]
Watch the Nobel Conference Live
Can’t make it over to Lund Center to watch the Nobel Conference in person? Watch it live on your computer or smart phone where ever you happen to be. Live video will begin Tuesday morning October 4th 2011. Visit the Nobel Conference website to learn more about this years conference. Contact Us Phone: 507-933-6111 Email: […]
Printing to lab printers from your machine
Students can easily setup their personal laptop or desktop to print to any public lab printer. This includes the printer in their residence hall and the printers in the library. For more information, please refer to the following wiki articles. https://gustavus.edu/gts/Academic_printers https://gustavus.edu/gts/Residence_hall_printers Contact Us Phone: 507-933-6111 Email: helpline@gustavus.edu Web: https://gustavus.edu/gts Blog: https://gts.blog.gustavus.edu Remote Support: https://sos.gac.edu System Status: […]
User Account Control Prompt While Opening Firefox or Thunderbird
Have you seen this prompt on your computer when you open Firefox or Thunderbird? This is the User Account Control prompt asking for permission to run an application as an administrator. This permission is required to install the updates for Firefox and Thunderbird. If you notice this prompt and it says: Program name: Firefox […]
GTS SOS – Introduction to Remote Assistance
You may have noticed a Gustavus icon appear on your Gustavus-owned desktop or laptop that is labeled GTS SOS. This icon will enable you to connect an online help service. This is meant to provide another means of service provided by the Technology Services Full Time staff members. This icon, when double clicked, will connect […]