Technology Services

Tag: Helpline

  • Technology Helpline Thanksgiving Hours

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    nsonsteb

    The Technology Helpline will be closed on Thursday, Friday, and Saturday this week. We will re-open on Sunday, November 26th at 6pm. Any e-mails or voicemails sent to the Technology Helpline will be attended to on Sunday evening. Have a great break! -Nick Please visit our website for more infomation. http://www.gustavus.edu/gts/Technology_Helpline 

  • Need computer help?

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    nsonsteb

    October 31st 2006 – Stop by the lower level of the Campus Center. The Technology Helpline has a table to answer computer questions, help people get connected to the network, and help remove your computer viruses. Stop by for some advice, candy, or to sign up for prizes!

  • GAC Squad – Tonight!

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    nsonsteb

    Need help registering your computer on the Gustavus (wired or wireless) network? Do you have virus related problems?Today, October 30th, the Gustavus Technology Helpline will be running its GAC Squad from 5:00-9:00pm in the Olin Computer Lab. During this time, the Technology Helpline will be helping students register their computers on the wired and wireless…

  • GAC Squad – Thursday!

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    nsonsteb

    Need help registering your computer on the Gustavus (wired or wireless) network? Do you have virus related problems? Tomorrow, October 19th, the Gustavus Technology Helpline will be running its GAC Squad from 2:30-9:00pm in the Olin Computer Lab. During this time, the Technology Helpline will be helping students register their computers on the wired and…

  • Windows Updates

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    tami

    Microsoft released an update yesterday (9/26/2006) that addressed a known vulnerabiltiy with Internet Explorer. The vulnerability could potentially allow malicious code to be executed on a users computer, just by visiting an infected web site with Internet Explorer. For more details, please see ZDNet or Microsoft sites. Gustavus users will be prompted to install the…

  • Printer Woes

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    tami

    This summer, Technology Services replaced all the printers in all the residence hall labs with new black and white laser printers. The old printers had printed hundreds of thousands of copies and had become difficult to keep in good working condition in this demanding environment. The new printers have caused some unexpected problems in the…

  • International Center Switch Upgraded

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    tami

    Before 7 am this morning (Friday), the main switch that controls the network in the International Center was upgraded. International Center residents may need to reboot their computers. Other questions or concerns can be referred to the Technology Helpline at x6111.

  • Students- Need help registering your computer?

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    nsonsteb

    Need help registering your computer on the Gustavus network? On Thursdays during the month of September, between 1 and 4:00 pm, the Technology Helpline will be offering walk-up help in the main lobby of Olin. During this time, the Technology Helpline will be helping students register their computers on the wired and wireless networks. This…

  • Return of the Hitlist and Dutyperson!

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    tami

    During the academic year the managers of the Technology Helpline use two tools to help coordinate the daily activities of all our employees.  The Hitlist and the Dutyperson. The Hitlist has matured and changed over the years, and has changed yet again this year.  We hope it will continue to change during the year.  This…

  • Students- Need help registering?

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    by

    nsonsteb

    Need help registering your computer on the Gustavus network? On Thursdays during the month of September, between 1 and 4:00 pm, the Technology Helpline will be offering walk-up help in the main lobby of Olin. During this time, the Technology Helpline will be helping students register their computers on the wired and wireless networks. This…