Category: User Services

  • Gustavus Email/Home Directory Quotas

    As many of you know, Gustavus Adolphus College’s students, faculty, and staff have a limit to the amount of data (files, email, etc) they are able to save on the Gustavus server, otherwise known as your Home Directory. This limit is called your Quota. Many web-based email sites such as Yahoo!, Hotmail, or Gmail have…

  • Printer Woes

    This summer, Technology Services replaced all the printers in all the residence hall labs with new black and white laser printers. The old printers had printed hundreds of thousands of copies and had become difficult to keep in good working condition in this demanding environment. The new printers have caused some unexpected problems in the…

  • International Center Switch Upgraded

    Before 7 am this morning (Friday), the main switch that controls the network in the International Center was upgraded. International Center residents may need to reboot their computers. Other questions or concerns can be referred to the Technology Helpline at x6111.

  • Network Maintenance Tonight

    Taken from the Techannounce email sent today- “Today, September 15th, during GTS’ weekly maintenance period, which starts today, 5pm on Fridays, we will be upgrading the campus’ core network switch. Starting at 5pm, users will not be able to access the Internet, their e-mail, the Gustavus web page, etc. We estimate the transition will be…

  • Students- Need help registering your computer?

    Need help registering your computer on the Gustavus network? On Thursdays during the month of September, between 1 and 4:00 pm, the Technology Helpline will be offering walk-up help in the main lobby of Olin. During this time, the Technology Helpline will be helping students register their computers on the wired and wireless networks. This…

  • Facebook- Adopting Open Admission

    Do you have a Facebook account? Do you like the fact that only a certain people can register and be a Facebook member?  Guess again. They are changing their admission requirements -  to anybody with Internet access. Please see the following link:  http://adage.com/digital/article?article_id=111795 Originally they have slated this major change to take place on September…

  • Return of the Hitlist and Dutyperson!

    During the academic year the managers of the Technology Helpline use two tools to help coordinate the daily activities of all our employees.  The Hitlist and the Dutyperson. The Hitlist has matured and changed over the years, and has changed yet again this year.  We hope it will continue to change during the year.  This…

  • On-line Hardware Registration

    Over 600 First Year Students have registered some type of network device on GReg (Gustavus Registration) since Saturday. GReg is the system that we use to track and register all the machines on our network. Users are automatically stepped through a web based process that installs the newest version of Symantec AntiVirus Corporate Edition, installs…

  • Planned Gustavus E-mail Outage

    Tonight at 10:30pm, Gustavus e-mail will be unavailable for approximately 10-15 minutes. We expect at 10:45pm, all services will be restored completely. All messages received during this outage will be delivered soon after the outage. Thank you for your patience.

  • Arborview Printers

    Due to construction this summer in Arborview, the printers that go in each apartment building will delayed until all construction/networking is completed. We anticipate that these printers will be delivered sometime in early to mid-September. Thanks for your patience.