Archive for March, 2006Page 2
Email Delays
Late yesterday afternoon we were hit with a particularly large batch of spam comming from computers spread all across the internet. Then, due to a slight loophole in our mailservers configuration for blocking spam, the spam ended up in a loop taking up more resources that it otherwise would have. The end result was that […]
“Click here” is bad
One of the most often overlooked details when authoring documents for the web is link text. Link text is the “clickable portion of text displayed for a link”. As with most things, there are good and bad practices when it comes to crafting link text. It seems that, it is common to author a web […]
Photo Contest Results
The first Campus Community Photography Contest received over 150 entries in three categories. From 31 finalists, the winners have been decided. Active People First Place ($50) – “Let it Snow” by Sara Scholin Second Place ($25) – “Ten-Person Toboggan” by Jared Lee Third Place ($15) – “Henna” by Violeta Hernandez Fresh Faces First Place ($50) […]
Design and Readability
fadtastic has two great new articles up about design and readability. The first, Who to Design For? by Steven Teskey, discusses whether designs should focus on users or designers. He writes, “It all comes down to personal philosophy, but I’d like to possibly open some doors on this issue, that you might not have thought […]
Put Everything in the Database
We have been working hard at trying to capture a more authentic picture of the calls that come into the Helpline. We have been asking our employees to put EVERYTHING in the database. The success of this effort has helped give us a more accurate picture of the Helpline and the types of calls they […]