With a response rate of more than 80%, our final results from the Fall Technology Preferences survey indicate that each faculty member should receive their first choice of device. So if, for example, you requested a headset, you should expect that one has been set aside for you.
To ensure that you receive your requested device with as much time as possible to familiarize yourself with its functionality, they will be available to pick up next Tuesday, August 18 between 8 a.m. and 4:45 p.m. from the Technology Services area of Olin Hall. We ask that you strictly follow all recommended campus safety guidelines during your visit. If you missed the survey or you are unable to pickup your device on Tuesday, please contact us at 507-933-6111 or helpline@gustavus.edu to inquire about options.
Your device will come with a printed website URL that will lead you to more information on its setup and use. We encourage you to visit this website and to read any included instruction manuals that come with your specific device. Additionally, we will be providing online training and discussion opportunities over the next two weeks. There will be two sessions for each type of device, and each session will be recorded for on-demand viewing. If you have questions about your device or want a general overview of how to set it up, we strongly recommend that you attend one of the webinars. Our ability to provide one-on-one support on or after September 2 may be limited. These sessions are your opportunity to proactively resolve any questions or problems before it becomes critical to your work. The dates and times for these webinars are listed below:
Webcam Sessions
Conference Speaker Sessions
iPad Sessions
For specific device setup information, please refer to the Technology Services wiki: https://gustavus.edu/gts/Category:Hybrid_Learning
Contact Us
Phone: 507-933-6111
Email: helpline@gustavus.edu
Web: https://gustavus.edu/gts
Blog: https://gts.blog.gustavus.edu
Remote Support: https://sos.gac.edu
System Status: https://gustavus.freshstatus.io