Technology Helpline Hours for January
The Technology Services Helpline will reopen on January 2, after the holiday break, and will be available to assist you from 8 a.m. to 5:30 p.m., Monday through Friday. Until then, we wish you the happiest of holidays!
Windows 7 Support Ending
Microsoft support for Windows 7 ends on January 14, 2020. Security updates will no longer be provided after this date. We encourage you to email helpline@gustavus.edu before this deadline to learn more about available options. Technology Services is committed to working with you to ensure this transition occurs as swiftly and painlessly as possible.
Adobe Support Videos
Technology Services has created a series of Hoonuit videos to help you access Adobe Creative Cloud applications through the Virtual Lab:
https://learnit.hoonuit.com/1008858/learnit?cn=gustavus
Hoonuit can also help you learn more about recent Adobe Creative Cloud Updates:
https://learnit.hoonuit.com/5947/learnit?cn=gustavus
To find video tutorials for a specific Adobe Creative Cloud application, simply visit the main Gustavus Hoonuit page, sign in, and search for your desired application.
Holiday Break Voicemail Greetings
This is a reminder to change your voicemail greeting to accommodate your schedule during the break. An Extended Absence Greeting is ideal for breaks. Your Personal Greeting is reinstated as soon as the Extended Absence Greeting is deleted. You will be prompted to delete or retain when you access your voice mailbox.
Instructions:
- Call the system and enter your password
- Press 4 – Personal Options
- Press 3 – Greetings
- Press 2 – Extended Absence Greetings
- Listen to the instructions
- Press * to exit until you hear “Good-Bye”.
This will enable callers to decide if they should still leave you a message. If you have any questions or need assistance in changing your message, please call the Telecommunications Office, x6261 or email lmccabe@gustavus.edu.
Contact Us
Phone: 507-933-6111
Email: helpline@gustavus.edu
Web: https://gustavus.edu/gts
Blog: https://gts.blog.gustavus.edu
Remote Support: https://sos.gac.edu
System Status: https://gustavus.freshstatus.io